Context-Aware Knowledge Management for Socio-Cyber-Physical Systems: New Trends towards Human-Machine Collective Intelligence
Alexander Smirnov, SPIIRAS, Russian Federation
Managing Knowledge-intensive Business Processes: Challenges, Scenarios, Technologies
Manfred Reichert, Ulm University, Germany
Context-Aware Knowledge Management for Socio-Cyber-Physical Systems: New Trends towards Human-Machine Collective Intelligence
Alexander Smirnov
SPIIRAS
Russian Federation
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Brief Bio
Prof. Alexander Smirnov is a Head of Computer Aided Integrated Systems Laboratory, St.Petersburg Institute for Informatics and Automation of the Russian Academy of Sciences (SPIIRAS). He received his Ph.D from St. Petersburg State University of Electrical Engineering (1984) and Dr.habil. from SPIIRAS (1994), and became a Full Professor in 1998. Also, he is a Professor and a Head of International Laboratory on Intelligent Technologies for Socio-Cyberphysical Systems, ITMO University, St. Petersburg (from 2014), and a Founder of Joint Master Program on Business Informatics between ITMO University and Rostock University (Germany). He has been involved in projects sponsored by Ford, Nokia, Festo, US DoD, European Research Programs (Information Society Technologies, Esprit, Eureka/Factory, etc.), and Russian agencies in the areas of distributed intelligent systems, ontology management, intelligent decision support systems, etc. He is a member of technical committees of IFIP TC WG5.1 on Global Product Development for the Whole Life-Cycle, IEEE SMC TC on Cyber-Physical Cloud Systems, IEEE SMC TC on Cognitive Situation Management, IFAC TC 5.1 on Manufacturing Plant Control, and a fellow of the European Academy of Industrial Management. He is a member of Advisory Committee & Editor Boards: Journal of Intelligent Manufacturing; International Journal of Multiagent and Grid Systems; International Journal of Data Analysis Techniques and Strategies; Management and Production Engineering Review; International Journal of Product Lifecycle Management. His current research is in the areas of ontology-driven information integration, corporate knowledge management, context management, operational decision support, socio-cyber-physical systems, human-computer cloud. He published more than 350 research papers in reviewed international journals and proceedings of international conferences, books, manuals.
Abstract
The competitiveness of companies and organizations heavily depends on how they maintain and access highly decentralized up-to-date information & knowledge coming from various resources located in their Socio-Cyber-Physical Systems. Such systems tightly integrate heterogeneous resources of the physical world and IT (cyber) world together with social networking concepts. Context-Aware Knowledge Management is becoming de facto one of the required business strategies in these systems. Its goal is to facilitate knowledge transfer and sharing in the context of business structures and activities bound together with the cultural norms. This keynote presents new trends (including role-based organization, dynamic motivation mechanisms and multi-aspect ontology) in knowledge management for socio-cyber-physical systems. Such trends can facilitate creation of innovative IT & HR environments based on human-machine collective intelligence, where information & knowledge are shared between participants and across collectives of participants, who can be both people (collective intelligence as the methods used by humans to act collectively for problem solving) and software services (based on artificial intelligence models). The keynote considers examples of trends and their implementation experience in a global production company.
Managing Knowledge-intensive Business Processes: Challenges, Scenarios, Technologies
Manfred Reichert
Ulm University
Germany
Brief Bio
Manfred is Professor of Computer Science and Director of the Databases and Information Systems Institute at Ulm University, Germany. His research spans across the fields of digital services, information systems, business process management, and process flexibility. Moreover, he has been engaged in many projects related to healthcare, logistics, automotive engineering, and Industry 4.0. Currently, he collaborates with several large companies, including Daimler,BMW Uhlmann Pac Systems, and adesso. Manfred was PC co-chair of the BPM’08, CoopIS’11, and EDOC’13 conferences, and general chair of the BPM’09 and EDOC’14 conferences as well as the BPM’15 workshops. He received several best paper wards (e.g. OTM’05, EDOC’08, AIMS‘17) as well as the BPM Test of Time Award at the BPM’13 conference. Finally, he is co-founder of the AristaFlow Ltd. and co-author of a Springer book on process flexibility.